Support
Help with your account, your collection, and the app.
What Sleeved is
Sleeved is an app for Magic: The Gathering collectors. You use it to record the cards you own, build and organize decks, track the price of what you have and what you want, and export lists to stores.
It runs on the web and on phones, and the same account works on both. Sign-in goes through Google or Apple — there is no password to forget.
Common problems
I cannot sign in
Google and Apple sign-in land on the same account when they hand us the same email address, so switching provider is normally safe. The exception is Apple’s “Hide My Email”: it gives us a private relay address instead of yours, which creates a second, separate account. If that happened, write to us and we will merge them.
My collection does not show up on my phone
The collection lives on the server, not on the device. When it does not appear, it is almost always the wrong account: check the email address at the top of the Profile tab.
A card price looks wrong or out of date
Prices come from Scryfall, TCGplayer, and Cardmarket, and are refreshed once a day. Very new or very rare printings may have no price in any of those sources. If a price looks clearly wrong, send us the card name and the set.
A card is missing from search
The catalog is synced from Scryfall. Cards that have been announced but not released yet can take a few days to appear. Try searching by the English name.
I want to change the app language
On the phone, go to Profile → Language. On the web, use the language selector at the top of the page. By default the app follows the device language.
Plans and billing
- The Free plan costs nothing and allows up to 200 cards, 10 active decks, and 3 exports per month.
- The Pro plan removes those limits. Subscriptions are purchased through the browser, on the website — the mobile app does not sell plans.
- To cancel a subscription or update the card on it, open Settings on the website and use “Manage subscription” — it opens the Stripe billing portal, and the change takes effect immediately.
- For a refund, or if the billing portal will not open, write to contact@sleeved.app.
How to report a bug
To speed things up, include in the email:
- What you were trying to do and what happened instead.
- Whether it was on the web or on a phone, and which device (e.g. iPhone 13, Android).
- The app version — on the phone it is under Profile → About.
- A screenshot, if you can.
Account and data
To understand what data we keep and why, read the Privacy Policy. The rules for using the service are in the Terms of Service.
To erase your account and the data tied to it, see the account deletion page.